Terms and Conditions - Hedge Trimming Kilburn
Introduction
Welcome to our Hedge Trimming Kilburn services. These Terms and Conditions outline the rules and guidelines for using our services. By engaging with us, you agree to comply with and be bound by these terms.
Services Provided
Scope of Work
Our hedge trimming services include:
- Trimming and shaping of hedges to enhance aesthetic appeal.
- Removal of overgrown branches and debris.
- Application of protective treatments to prevent disease.
- Regular maintenance schedules as agreed upon.
Additional Services
We also offer:
- Consultation on hedge health and maintenance.
- Emergency trimming services for unforeseen situations.
- Disposal of green waste in an environmentally friendly manner.
Pricing and Payment
Service Fees
Our pricing structure is transparent and competitive:
- Standard hedge trimming starts at £50 per hour.
- Additional services are quoted based on the specific requirements.
- Bulk discounts are available for recurring services.
Payment Terms
Payments are due upon completion of the service. We accept various payment methods, including:
- Cash
- Credit/Debit Cards
- Bank Transfers
Client Responsibilities
Access to Property
Clients must ensure that we have unrestricted access to the property for the duration of the service. This includes:
- Clearing pathways and removing obstacles.
- Providing any necessary keys or security codes.
Safety Measures
Clients are responsible for:
- Informing us of any potential hazards on the property.
- Ensuring that pets and children are kept safe during service hours.
Company Responsibilities
Quality of Service
We commit to delivering high-quality hedge trimming services, including:
- Using professional-grade tools and equipment.
- Adhering to industry best practices.
- Ensuring the safety and well-being of both our staff and your property.
Insurance and Liability
We maintain comprehensive insurance coverage to protect against any damages or accidents that may occur during service. Our liability includes:
- Repairing any accidental damage caused to the property.
- Reimbursing for any lost or damaged items resulting from our services.
Cancellation and Rescheduling
Notice Period
Clients may cancel or reschedule services by providing at least 48 hours notice. Cancellations made within this period will not incur any fees.
Fees for Late Cancellations
Cancellations made less than 48 hours before the scheduled service may result in a cancellation fee equivalent to 50% of the estimated service cost.
Termination of Service
Conditions for Termination
Either party may terminate the service agreement under the following conditions:
- Breach of terms by the client or the company.
- Unforeseen circumstances that prevent the continuation of services.
Refund Policy
In cases of termination, refunds will be processed based on the services rendered up to the termination date. No refunds will be provided for services already completed.
Dispute Resolution
Mediation
Any disputes arising from these Terms and Conditions will first be addressed through mediation. Both parties agree to seek a fair and equitable resolution.
Governing Law
These terms are governed by the laws of England and Wales. Any legal actions will be filed within the appropriate jurisdiction.
Amendments to Terms
Notification of Changes
We reserve the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes via email or through our website.
Acceptance of Changes
Continued use of our services after any amendments constitutes acceptance of the new terms.
Privacy Policy
Data Collection
We collect personal information necessary for service delivery, including:
- Name and contact details
- Property address
- Payment information
Data Protection
Your personal data is protected in accordance with GDPR regulations. We do not share your information with third parties without your consent, except as required by law.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining terms will continue to be valid and enforceable.
Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Hedge Trimming Kilburn, superseding any prior agreements or understandings.